Dubai Municipality, Dubai Police, GDRFA Dubai and Careem announced Al Freej Gardener as a regulated digital platform for home gardening and landscaping services. The government announcement says the service becomes available through the Careem app in September and can cover gardening, regular maintenance, irrigation work and agricultural consultancy.
Start with a clear description of the garden job
Before requesting a gardener, list the practical outcome you need: a one-off tidy-up, recurring maintenance, irrigation repair, planting advice or a wider landscaping plan. Include approximate garden size, access constraints, photos and any preferred time window. A specific request helps the assigned specialist quote, plan equipment and tell you whether the work needs more than one visit.
Al Freej Gardener is intended to connect residents with qualified, licensed professionals through a regulated platform. The official announcement describes specialised agricultural-maintenance companies offering tailored service packages. That does not mean every task has the same scope or price, so read the in-app service description and confirm what is included before booking.
Key details
| Detail | Official information | Planning action |
|---|---|---|
| Platform | Careem app | Availability announced for September |
| Services | Gardening, maintenance, irrigation and advice | Scope varies by request |
| Purpose | Regulated access to qualified professionals | Use the app’s service details |
| Before booking | Describe the job and access | Confirm price and inclusions |
Practical checklist
Confirm every booking-specific detail shortly before you commit money or travel. A useful plan uses the organiser’s current information, realistic transfer time and a fallback if an activity, menu or session is unavailable.
- Photograph the garden area and identify the task.
- State any access, parking or building restrictions.
- Confirm the service scope before the visit.
- Ask whether materials, plants or disposal are included.
- Keep the booking details and post-visit notes in the app.
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Use a maintenance visit to plan for the next season
A gardening appointment can be more useful than a single repair if you leave with a simple maintenance plan. Ask about irrigation checks, shade, plant suitability and the timing of future work, then decide whether recurring maintenance makes sense. For an irrigation issue, ask what caused the problem and whether any part needs monitoring. Clear questions help you compare service options without guessing.
Prepare the garden before a specialist arrives
Small preparation makes a visit more productive. Mark plants you want to keep, note where water pools after irrigation, and clear movable items away from the work area if possible. If you live in a villa community, check the community’s rules for contractor access, parking and working hours. These details can affect the appointment even when the gardening task itself is simple.
After the visit, retain the service summary and any advice on watering, maintenance or follow-up. A good record helps if you book another appointment, compare recommendations or need to explain what changed in the garden. For larger landscaping decisions, ask for a clear written scope before committing: which work is included, what materials are proposed, when it will take place and what maintenance will be required afterwards.
Questions people often ask
What is Al Freej Gardener?
It is a regulated digital platform for home gardening and landscaping services announced by Dubai government entities and Careem.
Where is the service available?
The announcement describes it as a Dubai community service available through the Careem app.
What services can it cover?
The official announcement lists home gardening, regular maintenance, irrigation installation and maintenance, and agricultural consultancy.
Are the providers regulated?
The initiative is designed to connect residents with qualified and licensed professionals through a regulated platform.
How should I book?
Check the Careem app for the current service listing, scope, availability and booking terms.
Official source: official information.
